Terms of Service

Last updated: September 1, 2025

OVERVIEW

This website is operated by RIZQ ECOM LLC, trading as RideMats. Throughout the site, the terms “we”, “us” and “our” refer to RIZQ ECOM LLC / RideMats.

RIZQ ECOM LLC offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of them, you may not access the website or use the Services. Where these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store are also subject to these Terms. You can review the current version at any time on this page. We may update, change or replace any part of these Terms by posting changes to our website. You are responsible for reviewing this page periodically. Your continued access to or use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. In using the Service, you must not violate any laws in your jurisdiction, including copyright laws.

You must not transmit worms, viruses or any code of a destructive nature.

A breach or violation of these Terms may result in immediate termination of your access to the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit-card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to the technical requirements of connecting networks or devices. Credit-card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided, without our express written permission.

Headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, accurate, complete and timely sources. Any reliance on material on this site is at your own risk.

This site may contain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify site content at any time, but have no obligation to update any information. You are responsible for monitoring changes to our site.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content of it, without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the store. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right case by case. We reserve the right to limit quantities of products or services we offer. Product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not warrant that the quality of products, services, information or other material purchased or obtained by you will meet your expectations, or that errors in the Service will be corrected.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, payment card, billing address and/or shipping address. If we change or cancel an order, we may attempt to notify you using the email address, billing address or telephone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment-card information, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms on which those tools are provided by the relevant third-party provider.

We may also offer new services or features through the website in the future, including new tools and resources. Such new features or services are also subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or assume liability for third-party materials, websites, products or services.

We are not liable for harm or damages related to the purchase or use of goods, services, resources, content or other transactions made in connection with third-party websites. Review the third party’s policies and practices carefully before engaging in a transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send specific submissions, such as contest entries, or if you send creative ideas, suggestions, proposals, plans or other materials without a request from us, whether online, by email, postal mail or otherwise (collectively, “comments”), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you forward to us.

We are and shall be under no obligation to maintain comments in confidence, pay compensation for comments or respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, otherwise objectionable or violates any party’s intellectual-property rights or these Terms.

You agree that your comments will not violate any third party’s rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or computer viruses or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be another person or otherwise mislead us or third parties as to the origin of comments. You are solely responsible for comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information in the Service or on any related website is inaccurate at any time without prior notice, including after you submit an order.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law. No stated update or refresh date in the Service or on any related website should be taken to indicate that all information has been modified or updated.

SECTION 12 — PROHIBITED USES

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate international, federal, state, provincial, local or other applicable laws, regulations, rules or ordinances;

(d) to infringe or violate our intellectual-property rights or the intellectual-property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or other malicious code that will or may affect the functionality or operation of the Service, any related website, other websites or the internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service, any related website, other websites or the internet.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained from use of the Service will be accurate or reliable.

You agree that we may remove the Service for indefinite periods or cancel the Service at any time, without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through it are, except as expressly stated by us, provided “as is” and “as available” without representations, warranties or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

To the maximum extent permitted by applicable law, RIZQ ECOM LLC, RideMats, and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors shall not be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind. This includes lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or products procured through the Service, or any claim related to your use of the Service or a product, including errors or omissions in content or any loss or damage arising from content or products posted, transmitted or otherwise made available through the Service, even if advised of their possibility.

Because some jurisdictions do not allow exclusion or limitation of liability for consequential or incidental damages, our liability in those jurisdictions shall be limited to the maximum extent permitted by law.

To the maximum extent permitted by applicable law, we are not liable for direct, indirect, incidental or consequential damages resulting from a defective product or any breach of an express or implied warranty or obligation in an amount exceeding the purchase price of the product ordered by you.

Accordingly, our liability and your exclusive remedy for damages arising from any cause in connection with an order from our website shall be limited to the purchase price you paid for the relevant product.

For the avoidance of doubt, we shall not be responsible for costs connected with a car sale, motor accident or other occasion for which an ordered product is intended. To the fullest extent permitted by applicable law, you waive rights and claims against us in connection with such costs.

If a product does not fit your vehicle properly, shows defects or you believe it may affect driving in any way, do not use the product while driving. Please remove the product and contact our team with photos so we can assess whether installation was incorrect or you received an incorrect product.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless RIZQ ECOM LLC, RideMats, and our parent entities, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by a third party due to or arising from your breach of these Terms or documents incorporated by reference, or your violation of any law or the rights of a third party.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and the determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 — TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part of them.

SECTION 17 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

SECTION 19 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. You are responsible for checking our website periodically for changes. Your continued use of or access to our website or the Service following the posting of changes constitutes acceptance of those changes.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms should be sent to us at help@ridemats.com